Terms of service

The agreement between you and Pipemouse when you use the service. Pipemouse is in alpha, and these terms say plainly what that means.

Last updated 12 November 2026

The agreement

By creating an account or using Pipemouse, you agree to these terms. If you use Pipemouse for a company, you agree on that company’s behalf and confirm you are allowed to.

Pipemouse is in alpha

Pipemouse is an early version. Features may change or be removed, the service may be unavailable at times, and data could be lost. It is provided as it is, without any promise of uptime or support response. Do not rely on it as the only copy of anything important.

Your account

You sign in with a link sent to your email address, so keep that mailbox secure. You are responsible for what is done through your account and for the people you invite to your workspace. Tell us promptly if you think someone else has access.

Your content

You keep ownership of the content you add to Pipemouse. You give Pipemouse permission to store it, copy it and display it as needed to run the service for you, including showing it to the people you share rooms with.

You confirm that you have the right to use and share everything you add, including web pages you ask Pipemouse to embed or take a snapshot of. If you do not have that right, do not add it.

The people you send rooms to

Pipemouse records how recipients engage with your rooms. You are responsible for having a lawful reason to contact them and to collect that information, and for telling them about it where the law asks you to. You are also responsible for the contact information you import or enter.

Acceptable use

You agree not to use Pipemouse to:

We may suspend or close a workspace that breaks these terms or puts the service or other people at risk.

Services you connect

When you connect another service, such as HubSpot, Slack or an AI provider, your use of it is covered by that service’s own terms. Any charges it makes, including for an AI key you supply, are between you and that service.

Price

The Starter plan is free. Pro and Business are paid plans, priced per workspace per month as shown on our pricing page, and each starts with a 7-day free trial. Nothing is charged unless a workspace admin chooses a paid plan. If you do, the first payment is taken when the trial ends and then monthly until you cancel. You can cancel at any time from the Plan page; the plan stays active until the end of the period already paid for, and payments already made are not refunded except where the law requires it. Payments are taken by Paddle, which sells Pipemouse as merchant of record and is responsible for tax and invoices; Paddle’s own terms apply to the purchase.

Leaving Pipemouse

You can stop using Pipemouse at any time and ask us to delete your workspace. We may end the alpha, or close an account, and will give notice where we reasonably can.

What Pipemouse is not responsible for

To the extent the law allows, Pipemouse is provided without warranties of any kind, and Pipemouse is not liable for indirect or consequential losses, lost profits, lost data, or losses arising from decisions made using engagement information. Nothing in these terms limits liability that cannot legally be limited.

Changes to these terms

If these terms change, the date at the top will change with them. If a change is significant, we will tell account holders before it takes effect. Continuing to use Pipemouse after that means you accept the new terms.

Contact

Questions about these terms go through the contact page. See also the privacy policy.